Terms and Conditions

1. CBL’s Conditions Apply unless otherwise specifically agreed in writing by CBL Supplies Limited ("CBL"), all quotations and contracts for the supply of goods by CBL are made upon these Conditions of Sale ("CBL's Conditions") which shall at all times override any terms and conditions which the purchaser of such goods ("the Purchaser") imposes or seeks to impose. Delivery of any goods following a quotation for supply made by CBL will be made only upon CBL's Conditions.

2. Payment Terms. Terms of payment are strictly net monthly (i.e. payment on or before the end of the month following the month during which the invoice is Dated) and in default CBL shall be entitled without notice to the Purchaser (even if the Purchaser has a contract with a third party) to terminate any outstanding order or quotation, to withhold and/or suspend supplies or to reduce the Purchaser's credit limit. CBL shall also be entitled, at their discretion, to receive payment of any and all monies in respect of goods supplied whether these monies would ordinarily be due for payment at that time or not. In addition CBL shall be entitled to charge the Purchaser interest on the amount unpaid at the rate of 3% above Barclays Bank Plc base rate until payment in full is made and the Purchaser will indemnify CBL in respect of all costs incurred by CBL in recovering payment, including the cost of instructing Solicitors. In the event that the Purchaser tenders payment by cheque and the cheque is subsequently returned by the Purchaser's Bankers unpaid, the Purchaser will also indemnify CBL in respect of all resulting bank charges incurred by CBL. This contract is divisible. Each delivery hereunder shall be deemed to arise from a separate contract and shall be invoiced separately; any invoice for a delivery shall be payable in full in accordance with the terms of payment provided herein, without reference too and notwithstanding any defect or default in delivery of any other instalment.

2a. Contra Charges. CBL reserves the right to offset any monies owed by the purchaser to CBL, against any monies or goods which may be owed by CBL to the Purchaser for any reasons whatsoever. CBL may implement this clause at CBL's discretion and at any time without prior notice.

3. Retention of Title. Although risk in the goods supplied passes to the Purchaser on delivery, legal title in such goods shall not pass to the Purchaser until CBL has received in cleared funds the full price payable for such goods and ALL other goods supplied by CBL to the Purchaser for which payment is then due. Until legal title passes, the Purchaser shall hold the goods as CBL's fiduciary agent and bailee and shall keep them properly stored, protected, insured and identified as CBL's property. Until that time the Purchaser is entitled to resell or use the goods in the ordinary course of its business but shall account to CBL for their proceeds of sale and pending payment shall hold such proceeds on trust for CBL absolutely The Purchaser's right to resell or use the goods shall terminate automatically if a liquidator or (administrative) receiver or administrator of the Purchaser is appointed or an order is made or a resolution passed for the winding up of the Purchaser. Until such time as legal title in the goods passes to the Purchaser CBL may at any time require the Purchaser, its liquidator, (administrative) receiver or administrator to return the goods and/or may repossess the goods by entering upon any premises of the Purchaser or any third party where the goods are reasonably believed to be stored. In addition and without prejudice to any other right or remedy available to CBL, if the purchaser is in breach of the payment terms or of any of its obligations under this clause, CBL shall be entitled to cancel the contract, suspend further deliveries, terminate any outstanding order or quotation without incurring any liability whatsoever as a consequence of this action.

4. Delivery. CBL will endeavour to meet any delivery date quoted but delivery dates are given and intended as an estimate only and if there are any circumstances Whatsoever which prevent or delay delivery, CBL shall not be bound to supply or make delivery of any goods ordered nor shall it be liable for any damage or Consequential loss or in any other way for failure to supply or delay in delivery when so prevented or delayed.

5. Liability. The following terms apply except in the case of death or personal injury caused by CBL’s negligence:

(a) Risk in the goods passes to the Purchaser on delivery and CBL shall not be liable for any loss of or damage to or deterioration of the goods howsoever caused and the Purchaser will keep CBL fully indemnified against all loss and/or liability arising from any such loss damage or deterioration.

(b) If loss, damage or deterioration (other than for death or personal injury) is caused by CBL's negligence, CBL's liability shall be limited to the invoice value of the goods.

(c) All conditions and warranties as to the quality and fitness for any particular purpose of the goods supplied (whether statutory or otherwise) are expressly excluded but (without prejudice to such exclusion) every care will be taken to ensure that goods supplied will conform to CBL's standards or to specification (within the limits of reasonable commercial accuracy/tolerance) and if CBL recognises that goods supplied do not conform to its standards or to specification (within the limits of reasonable commercial accuracy/tolerance) CBL will, in assessing the value of any allowance or replacement which it may agree to make, have regard to the extent/nature of the defect, information given by the Purchaser as to the application of the goods, the use already made of the goods and any other relevant factor but in any event CBL's maximum liability shall be limited to the invoice value of the goods.

(d) CBL accepts no liability for consequential loss or damage to property which is attributed to the failure of goods supplied (whether or not CBL is the manufacturer of the goods) whether due to accident, abuse, incorrect technical assessment by CBL or its employees/representatives or for any other reason.

Product Information and Conditions of Sale.

Orders are accepted subject to the Company's Conditions of Sale. Whilst the Company has made every effort to ensure that details and information given in its Literature are accurate at the time of publication, full technical specifications are not included and furthermore, the Company's policy is one of continuous Improvement and the right is reserved to alter details and information as the need arises. Accordingly, the customer should check any details and information they Wish to rely on with the Company at the time of purchase. The Company cannot accept liability in respect of any errors or omissions contained in its literature or for any loss or damage, malfunction or consequential loss arising from reliance upon its literature.

Carriage Carriage charges may apply.

V.A.T.               Value Added Tax is not included in any prices quoted.

Delivery Any claims for non, short or damaged delivery must be made within 7 days of date despatched from CBL.

Returns No goods may be returned without the prior written consent of CBL. Where this consent is given and the goods supplied were correct as ordered the customer will pay a 10% handling charge. It is our normal practice to replace any goods supplied which are damaged on arrival and no charge will be made in this case.

I hereby request that a credit account be opened on behalf of the applicant and I warrant that I am duly authorised to make this application on behalf of the applicant. I authorise you to make enquiries you deem necessary for confirmation of the above particulars and for credit assessment purposes, and agree that all orders given will be subject to your conditions of sale as printed on page 1, and that the account will be maintained within your normal agreed terms. As a separate and independent stipulation. I the undersigned director of the applicant agree that in consideration of you providing credit to the applicant i personally indemnify you on demand from and against ant loss you may incur as a result of or in connection with the applicant’s failure to pay or discharge all money that is now or shall at any time or times after this date be due or owing or payable to you from or by the applicant under or in respect of any dealing, transaction or engagement and the same shall be recoverable from me as principal director.

Return Policy
Last updated November 01,2023. CBL Supplies LTD.
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
Returns
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Returns Process
To return an item, please email customer service at sales@cblsupplies.co.uk to obtain a return order number. After receiving the RMA number, place the item securely in its original packaging and include the document, then mail your return to the following address:
FAO: Online Returns Department
CBL Supplies LTD
Halesfield 13
Telford
Shropshire
TF7 4PL
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return. Please allow seven (7) days from the receipt of your item to process your return. Refund may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Exceptions
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Questions
If you have any questions concerning our return policy, please contact us at:
01952 581872
sales@cblsupplies.co.uk